The Glow Up Coach ("we," "us," "our") operates the website theglowupcoach.com and the RESET Method Planner web application. This privacy policy explains how we collect, use, and protect your personal information.
When you purchase a product, sign up for our email list, take our quiz, or create an account for the RESET Method Planner, we may collect your name, email address, and payment information. Payment processing is handled securely by our third-party payment providers (Stripe and Stan Store) — we do not store your credit card or bank details.
When you use the RESET Method Planner and connect your Google Calendar, we access your calendar events in read-only mode. This means we can see your calendar events but we cannot create, edit, or delete them. Your calendar data is used solely to display your schedule within the planner and provide cycle-phase-matched scheduling insights. We do not store your calendar data on our servers — it is retrieved in real time when you use the app.
When you use the RESET Method Planner, data you enter into the app (such as your cycle information, goals, tasks, habits, and check-in responses) is stored securely in our database to provide you with a personalised experience. This data is only accessible to you through your authenticated account.
We use your information to deliver the products and services you have purchased, send you relevant communications about your purchase, provide customer support, improve our products, and send marketing emails if you have opted in. We will never sell, rent, or share your personal information with third parties for their marketing purposes.
When you connect your Google Calendar to the RESET Method Planner, we request read-only access to your calendar events. We use this data exclusively to display your schedule within the planner app and to provide biological intelligence insights (such as flagging when events are scheduled during low-energy cycle phases). We do not store, share, sell, or transfer your Google Calendar data to any third party. We do not use your Google Calendar data for advertising or any purpose other than providing the planner's scheduling features. You can disconnect your Google Calendar at any time from within the app, which immediately revokes our access.
We use the following third-party services to operate our business: Supabase (database and authentication), Stan Store (payment processing), Kit (email marketing), Google Calendar API (calendar integration), and Squarespace (website hosting). Each of these services has their own privacy policies governing how they handle your data.
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You have the right to access the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information, unsubscribe from marketing emails at any time, and disconnect your Google Calendar from the planner at any time. To exercise any of these rights, contact us at info@theglowupcoach.com.
We take reasonable measures to protect your personal information, including using secure authentication (magic links), encrypted connections (HTTPS), and secure third-party providers. However, no method of transmission over the internet is completely secure.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
For questions about this privacy policy, contact us at info@theglowupcoach.com.